C13

HIMACHAL PRADESH STATE ELECTRICITY BOARD

5.6 New Connection / Extension In Load

5.6.1 Estimating Charges for new and additional supply.

As soon as the application on the prescribed form as per the Sales Manual is received in the Sub Division for provision of supply or additional supply, the Senior Assistant (Com.) shall take the following actions:

(a) Complete details of the prospective consumer, as well as the load applied for, shall be furnished to the J.E. in charge of the Section for submitting the estimate/report for provision of supply in respect of general services and LT connections with connected load up to 20 kW. For loads between 21 – 50 kW the S.D.O., for loads between 51 – 100 KW the Sr. Executive Engineer, and for loads above 100 KW the S.E., shall visit the site, assess the maximum demand of the prospective consumer, propose the works to be erected for providing the supply in accordance with the distribution policy of the HPSEB and submit the estimate to the competent authority for sanction within 7 days. In case of HT supply with load above 100 KW, the S.E. shall be responsible for making commercial assessment of the case and take further action as required.

(b) The S.D.O. shall issue the Demand Notice within the stipulated period, reckoned from the date of receipt of the application in the Sub Division. For supplies with connected load of more than 50 KW the estimate shall be submitted to the Sr. Ex. Engineer who shall return the estimate duly sanctioned to the S.D.O. within 7 days. Sanctions for the estimates for HT supplies with load above 100 KW shall be obtained through personal follow up from the competent authority as per provision of Sales Manual, and returned to the concerned S.D.O. for issue of Demand Notice.

(c) S.D.O. in charge of the Sub Division shall issue the Demand Notice within the stipulated period reckoned from the date of the receipt of the application in the Sub Division.

(d) In case the Demand Notice is not received by the prospective consumer within 30 days of the date of application, he may lodge a complaint on Form-IV with the officer indicated in Col.(3) of Table 5.6 below. The concerned officer shall take an immediate action to ensure that the Demand Notice is issued. However, if the Demand Notice is not received by the prospective consumer within 45 days of the date of application, he may lodge complaint on Form-V with the officer indicated in Col.(4) of Table 5.6 below, who shall acknowledge the complaint and take necessary action in the matter without further loss of time.

(e) The S.D.O./Sr. Executive Engineer/S.E./C.E. shall investigate the delays in furnishing the estimate to the prospective consumer beyond the stipulated period with a view to fix the responsibility and submit the report on Form-VIIIF to the next higher officer within 30 days by associating the prospective consumer in the investigation.

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