HIMACHAL PRADESH STATE ELECTRICITY BOARD

FROM–VIIIA

FORM FOR ATTENDING COMPLAINTS IN RESPECT OF INTERRUPTION OF POWER SUPPLY/FUSE FAILURE AND INVESTIGATION REPORT FOR DELAY

       Sub Division: __________

      Section :         ___________

Consumer A/C No.

       Dated:             __________

1.       Name & address of the consumer:

2.       Nature of Complaint:

3.       Acknowledgement of Complaint      

Date & time 

4.       Staff deputed to attend the complaint:

 Date & time 

5.       Name & Designation of the official deputed

6.       Date & time of attending the complaint

7.       Comments of consumer, if any

 

Signature of Consumer            Signature, Name &  Address of witness           Signature of Line Staff

            Date & Time                                             

                                                 

2.       Complaint registered on:                                            Date & Time

3.       Target date to resolve:                                                Date & Time

4.       Complaint resolved:

Signature of J.E.

5.       Violation, if any, along with the reasons

(Attach Investigation Report)

6.       Remarks/Recommendations of S.D.O.

 

Signature of the S.D.O.

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( Any Page of the report can also be visited directly by typing www.hpseb.com/CX.htm in Address Bar, where XX is actual page number eg. www.hpseb.com/C1.htm


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