HIMACHAL PRADESH STATE ELECTRICITY BOARD

  :: Citizen Interface ::

1. Want to apply for a new connection?

  

A & A Form
Test Report

 

(Please deposit Rs. 20/- at Cash counter along with A&A form and Test Report duly filled in towards cost of these forms in the respective sub-division of your area along with other related documents like 'No objection certificate' from the MC/NP or respective authority. These forms are also available at respective Sub-division office on payment.)
  

2. Have you any complaint:  
  Regarding Low/ high voltage/Interruption/Failure of  Supply ?

Regarding new connection/Extension in Load ?

Regarding Disconnection/ Reconnection/ discrepancy in bill ?
Form-II 
Form-IV
Form-III
 

(These forms are also available in respective Sub-division/Section/Complaint office on demand free of cost. Please ask for Complaint Reference Number, Date and Time at the time of Lodging the Complaint.)
 

3. In Case of Non-attendance of Complaints:
 
  1. Write to Next Higher Authority
  2. For not keeping special appointment
  3. For appeal before the appellate authority

 

Form-V 
Form-VII
Form-IX

4. Check for Schedule of  "Bizli Adalat"
     
5. Power shutdown announcements of :
                                                                                                  
                                                                                                  
  
  
a. Shimla Town

 b. Other than Shimla

6. For tariff/ load related enquiries contact :
      Chief Engineer (Commercial)                           
      (0177-2656624) 

      Assistant Engineer (Tariff)                             
      (0177-2656022-26, extn 512)
 

    cecomm@hpseb.com 


aet@hpseb.com

7.

Standard of Performance regulations,2005 Click Here 
      

Download

8. Click Here  for Guidelines for Establishment of Forum for Redressal of Grievances of the Consumers) Regulations, 2003  (Forum, Chairman & Members)
 

Download

9. For Notification issued by HPSEB regarding constituting the "Dispute Settlement Committee" Click Here .

Download

10. Right to Information Act 2005

Click Here

11. Consumer Services to Senior Citizens

Click Here

12. Any Other Complaints?